Product Purpose
CalSync is a back-end service that automatically assesses, changes, and moves data securely between different network domains. This specific service is used to synchronize a user's calendar between different network domains and accounts to ensure that they never miss a meeting! This service reduced a ton of waste and provided a simplified scheduling experience for Federal Government Employees.
CalSync MVP was a manual set-up process that an IT Support person would have to install for each user, we iterated towards a wizard experience to allow users to set up CalSync on their computers for each of their accounts associated with different network domains -- to eventually CalSync being a 5-click experience to integrate it with MS Outlook allowing for a rapid installation and synchronization of calendars.
Product Details
Name: CalSync
Type: Web Service
Solution: Workflow Management
Industry: Justice
Phase: Production
Duration Supported: 6 months
Number of Users
in Production
Users
15,000
Usability
Score
Growth Rate
9/10
13%
MySQL
Python
Tech Stack
Product Personas
Calendar User
Network Admin
DB Admin
Meeting Organizer
Team Role
Product Designer on a Scrum team. Managed assumptions tracker, conducted user interviews/tests, correlated research, designed wireframes, and paired with the development team to fix code